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Service Marketing: People, Technology, Strategy
Edition : 7th
Call Number : 658.812 LOV s
Availability : 9 copies available for loan
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Handbook Set Basic Functional Frameworks: Operational Effectiveness
Edition :
Call Number : R 658.812 MCK o
Availability : 1 copies available for loan
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Service management: Operations, Strategy, and Information Technology
Edition : 8th
Call Number : 658.812 FIT s
Availability : 6 copies available for loan
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Service Management: Mewujudkan Layanan Prima
Edition : 2nd
Call Number : 658.812 FAN s
Availability : 1 copies available for loan
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Services Marketing: Integrating Customer Focus Across the Firm
Edition : 7th
Call Number : 658.812 ZEI s
Availability : 10 copies available for loan
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Services Marketing: Integrating Customer Focus Across the Firm
Edition : 6th
Call Number : 658.812 ZEI s
Availability : 7 copies available for loan
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Market-Based Management: Pearson New International Edition
Edition : 6th
Call Number : 658.812 BES m
Availability : 1 copies available for loan
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Pemasaran Jasa: Alat untuk Mencapai Kinerja Unggul
Edition : 1st
Call Number : 658.812 SUR p
Availability : 2 copies available for loan
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Pelanggan Puas? Tak Cukup!
Edition : 1st
Call Number : 658.812 FAN p
Availability : 1 copies available for loan
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Service operation : The official MIM academy coursebook
Edition : 1st
Call Number : 658.812 TIM s
Availability : 1 copies available for loan
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Service, Quality & Satisfaction
Edition : 3rd
Call Number : 658.812 FAN s
Availability : 1 copies available for loan
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Customer service satisfaction & call center berdasarkan ISO 9001 : mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia
Edition : 1st
Call Number : 658.812 FRE c
Availability : 1 copies available for loan
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UnSelling ( Pengalaman Baru konsumen ) = Unselling : the new customer experience
Edition : 1st
Call Number : 658.812 STR u
Availability : 1 copies available for loan
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Hearty complaint handling
Edition : 1st
Call Number : 658.812 AGN h
Availability : 1 copies available for loan
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Hearty service: service itu di sini
Edition : 1st
Call Number : 658.812 AGN h
Availability : 1 copies available for loan
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Customer Loyalty: Menumbuhkan dan Mepertahankan Kesetiaan Pelanggan
Edition :
Call Number : 658.812 GRI c
Availability : 1 copies available for loan
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The Relationship Based Enterprise
Edition :
Call Number : 658.812 MCK r
Availability : 1 copies available for loan
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