APA Style

Lovelock, Christopher, Wirtz, Jochen. (2011). Service Marketing: People, Technology, Strategy (7th). London: Pearson Education.

Chicago Style

Lovelock, Christopher, Wirtz, Jochen. Service Marketing: People, Technology, Strategy. 7th London: Pearson Education, 2011. Text.

MLA Style

Lovelock, Christopher, Wirtz, Jochen. Service Marketing: People, Technology, Strategy. 7th London: Pearson Education, 2011. Text.

Turabian Style

Lovelock, Christopher, Wirtz, Jochen. Service Marketing: People, Technology, Strategy. 7th London: Pearson Education, 2011. Print.