APA Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.. (2017).
Services Marketing: Integrating Customer Focus Across the Firm (7th).
New York:
McGraw-Hill Education.
Chicago Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
7th
New York:
McGraw-Hill Education,
2017.
Text.
MLA Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
7th
New York:
McGraw-Hill Education,
2017.
Text.
Turabian Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
7th
New York:
McGraw-Hill Education,
2017.
Print.