Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increase their skills in order to improve or make new products, generate new and innovative ideas, and provide high-quality customer service. Thus, an emphasis on learning through training, development, and knowledge management is no longer in the category of “nice to do”—they are a “must do” if companies want to gain a competitive advantage and meet employees’ expectations.

Based on the author’s extensive experience in teaching training and development courses to both graduate and undergraduate students, Employee Training and Development, Seventh Edition, retains the lively writing style, inspiring examples, and emphasis on new technology and strategic training from previous editions.

PART ONE
The Context for Training and Development
1 Introduction to Employee Training and Development
2 Strategic Training

PART TWO
Designing Training
3 Needs Assessment
4 Learning and Transfer of Training
5 Program Design
6 Training Evaluation

PART THREE
Training and Development Methods
7 Traditional Training Methods
8 Technology-Based Training Methods
9 Employee Development and Career Management

PART FOUR
Social Responsibility and the Future
10 Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges
11 The Future of Training and Development