APA Style

Sinaga, S, Y., Wulandari, N. (2016). Pengaruh relational benefit drivers terhadap customer satisfaction dan customer loyalty nasabah perbankan di DKI Jakarta . Jakarta: Program Magister Manajemen STIE Indonesia Banking School.

MLA Style

Sinaga, Silvany, Yohana., Wulandari, Nuri. "Pengaruh relational benefit drivers terhadap customer satisfaction dan customer loyalty nasabah perbankan di DKI Jakarta". Jakarta: Program Magister Manajemen STIE Indonesia Banking School, 2016. Text.