Customer service satisfaction & call center berdasarkan ISO 9001 : mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia

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Customer service satisfaction & call center berdasarkan ISO 9001 : mengukur pelayanan jasa plus studi kasus PT Asuransi Jiwa Manulife Indonesia

Freddy Rangkuti - Personal Name;

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BI Corner, Perpustakaan IBS (BI Corner) 658.812 FRE c

006472

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Detail Information

Series Title: -
Call Number: 658.812 FRE c
Publisher: Jakarta : Gramedia Pustaka Utama., 2013
Collation: -
Language: Indonesia
ISBN/ISSN: 9786020300023
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: 1st
Subject(s): Hubungan Pelanggan
Specific Detail Info: -
Statement of Responsibility: -

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