APA Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.. (2013).
Services Marketing: Integrating Customer Focus Across the Firm (6th).
Singapore:
McGraw-Hill Education.
Chicago Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
6th
Singapore:
McGraw-Hill Education,
2013.
Text.
MLA Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
6th
Singapore:
McGraw-Hill Education,
2013.
Text.
Turabian Style
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D..
Services Marketing: Integrating Customer Focus Across the Firm.
6th
Singapore:
McGraw-Hill Education,
2013.
Print.