APA Style

Ramadhi, M., Rimadias, S. (2015). PENINGKATAN CUSTOMER LOYALTY MELALUI RELATIONSHIP MARKETING (TRUST, COMMITMENT, DAN COMMUNICATION) PADA PT. CITAS OTIS ELEVATOR DI JAKARTA . Jakarta: STIE Indonesia Banking School.

MLA Style

Ramadhi, Muhammad., Rimadias, Santi. "PENINGKATAN CUSTOMER LOYALTY MELALUI RELATIONSHIP MARKETING (TRUST, COMMITMENT, DAN COMMUNICATION) PADA PT. CITAS OTIS ELEVATOR DI JAKARTA". Jakarta: STIE Indonesia Banking School, 2015. Text.