APA Style

Wicaksono, B., Rofianto, W. (2015). PERAN SERVICE QUALITY, PERCEIVED VALUE, DAN SWITCHING COST DALAM MEMBENTUK CUSTOMER LOYALTY PADA NASABAH PT. BANK CENTRAL ASIA, Tbk. . Jakarta: STIE Indonesia Banking School.

MLA Style

Wicaksono, Brilyan., Rofianto, Whony. "PERAN SERVICE QUALITY, PERCEIVED VALUE, DAN SWITCHING COST DALAM MEMBENTUK CUSTOMER LOYALTY PADA NASABAH PT. BANK CENTRAL ASIA, Tbk.". Jakarta: STIE Indonesia Banking School, 2015. Text.