APA Style

Kotter, J, P., Cohen, D, S. (2002). The Heart of Change: Real-Life Stories of How People Change Their Organizations (1st). Boston: Harvard Business School.

MLA Style

Kotter, John, P.., Cohen, Dan, S. "The Heart of Change: Real-Life Stories of How People Change Their Organizations". 1st Boston: Harvard Business School, 2002. Text.