APA Style
Lovelock, Christopher, Wirtz, Jochen. (2011).
Service Marketing: People, Technology, Strategy (7th).
London:
Pearson Education.
Chicago Style
Lovelock, Christopher, Wirtz, Jochen.
Service Marketing: People, Technology, Strategy.
7th
London:
Pearson Education,
2011.
Text.
MLA Style
Lovelock, Christopher, Wirtz, Jochen.
Service Marketing: People, Technology, Strategy.
7th
London:
Pearson Education,
2011.
Text.
Turabian Style
Lovelock, Christopher, Wirtz, Jochen.
Service Marketing: People, Technology, Strategy.
7th
London:
Pearson Education,
2011.
Print.