APA Style

Garfirni, G., Rofianto, W. (2013). Dampak Brand Experience dan Perceived Quality terhadap Customer Satisfaction dan Brand Loyalty (Studi produk Smartphone Blackberry) . Jakarta: STIE Indonesia Banking School.

MLA Style

Garfirni, Geliana., Rofianto, Whony. "Dampak Brand Experience dan Perceived Quality terhadap Customer Satisfaction dan Brand Loyalty (Studi produk Smartphone Blackberry)". Jakarta: STIE Indonesia Banking School, 2013. Text.