Service management: Operations, Strategy, and Information Technology

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Service management: Operations, Strategy, and Information Technology

Fitzsimmons, Mona J. - Personal Name; Fitzsimmons, James A. - Personal Name; Bordoloi, Sanjeev K. - Personal Name;

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Perpustakaan IBS (658.812) 658.812 FIT s

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Detail Information

Series Title: -
Call Number: 658.812 FIT s
Publisher: Singapore : McGraw-Hill., 2014
Collation: xviii ; 524 hlm.; 28 cm.
Language: English
ISBN/ISSN: 9781259010651
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: 8th
Subject(s): Hubungan Pelanggan
Specific Detail Info: -
Statement of Responsibility: -

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