APA Style
Fitzsimmons, Mona J., Fitzsimmons, James A., Bordoloi, Sanjeev K.. (2014).
Service management: Operations, Strategy, and Information Technology (8th).
Singapore:
McGraw-Hill.
Chicago Style
Fitzsimmons, Mona J., Fitzsimmons, James A., Bordoloi, Sanjeev K..
Service management: Operations, Strategy, and Information Technology.
8th
Singapore:
McGraw-Hill,
2014.
Text.
MLA Style
Fitzsimmons, Mona J., Fitzsimmons, James A., Bordoloi, Sanjeev K..
Service management: Operations, Strategy, and Information Technology.
8th
Singapore:
McGraw-Hill,
2014.
Text.
Turabian Style
Fitzsimmons, Mona J., Fitzsimmons, James A., Bordoloi, Sanjeev K..
Service management: Operations, Strategy, and Information Technology.
8th
Singapore:
McGraw-Hill,
2014.
Print.