APA Style

Ramdania, A, P. (2012). Pengaruh Functional Quality, Technical Quality Dan Relationship Quality Terhadap Word Of Mouth Pada Pasien Eka Hospital . Jakarta: STIE Indonesia Banking School.

MLA Style

Ramdania, Anysa, Pratiwi. "Pengaruh Functional Quality, Technical Quality Dan Relationship Quality Terhadap Word Of Mouth Pada Pasien Eka Hospital". Jakarta: STIE Indonesia Banking School, 2012. Text.